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Whitewater Rafting in Colorado

Guide and clients headed for a swim on the Colorado’s Gore River.

© Robert Fullerton

NRS Helmet Recall

NRS Chaos Side Cut HelmetNRS Helmet Recall

NRS Chaos Side Cut Helmets have faulty rivets connecting the chin strap to the helmet. Under pressure, the rivets can fail, causing the chinstrap to disengage from the helmet. Only helmets with the Boa dial-fit retention harness are affected and should be returned to NRS for refund, replacement or credit.

(Update August, 28, 2014) The full recall notice is now available on the CPSC website. This notice had not been issued when OSI originally posted on this topic.




NRS

Notice of Voluntary Recall

July 18, 2014

We have discovered that a limited number of NRS Chaos Side Cut Helmets were manufactured with faulty rivets connecting the chin strap to the helmet shell. When placed under pressure, the rivets can fail, allowing the chin strap to disengage from the helmet.

This recall applies to NRS Chaos Side Cut Helmets shipped to customers between the dates of April 21, 2014 - July 7, 2014. Affected helmets sold between these dates can be distinguished by the Boa dial-fit retention harness.** Although the faulty rivets occur in only a limted number of helmets, all users of helmets subject to this recall should immediately cease using the product.

Identification: Note the Boa dial-fit retention harness. Only Chaos Side Cut Helmets sold between April 21, 2014 - July 7, 2014 that include this feature are subject to the recall.

Owners of NRS Chaos Side Cut Helmets affected by this recall notice may contact NRS to arrange for a replacement, refund or credit toward the purchase of another helmet. Our customer service team will be happy to assist you via telephone or email.

Phone: 877.677.4327

Email: service@nrs.com

**The Boa® system is unrelated to the faulty rivets, and Boa Technology, Inc., is in no way responsible for the failure of these helmets.

 


 

The full recall notice is now available on the CPSC website. This notice was not availble when OSI originally posted this.

*OSI has no control over and is not responsible for the content of these releases. Not all relevant details, information or images included in the original release may be shared here. This website presents selected outdoor product recalls that may be of interest to our readers. This website does not present a complete list of product recalls. For complete listings of official product recalls visit recalls.gov (US), Health Canada or the recall agency in your country. Please contact the U.S. Consumer Product Safety Commission, other agencies listed on recalls.govHealth Canada or the product manufacturer if you need any additional information regarding a specific recall. 

Posted by

OSI Staff

on 7/28/14
Categories: 
Recalls

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